Last updated: 5 November 2026.
Contact and seller details
The seller is CAB Animal Transit Boxes (trading as CAB Boxes), Alison House, Saddleworth Business Park, Diggle, Oldham, OL3 5PJ. Contact info@cabtransitboxes.co.uk or 01653 697 096.
Enquiries and product configurations
You can send an enquiry without making an online payment. Please include your vehicle make, model and year, product, selected options and any special requirements. CAB will discuss compatibility, fitting and the required specification. A website configuration does not by itself confirm that a system will fit your vehicle.
Prices and fitting
Displayed prices include VAT. Pickup product configurations include fitting at our workshop. For other products, fitting is included only where expressly stated. The basket shows the selected options and the amount payable online. Delivery is included only where stated; any additional delivery or fitting arrangements must be agreed before an order is accepted.
30% deposits for main systems
Eligible main Field, K9 and Cargo products offer a 30% deposit calculated from the selected configuration. The basket records the full configured price, deposit and remaining balance. The balance is payable separately at a time CAB confirms to you by email after the order. Customers can instead enquire and arrange their order directly with CAB.
After a deposit payment, CAB will confirm the specification, suitability and anticipated timescale. CAB accepts the order after reviewing the configuration and then confirms the agreed details by email or phone. If CAB cannot supply the agreed configuration, it will contact you and refund any payment if no alternative is agreed. A payment receipt acknowledges the payment; it must not be presented as a confirmed fitting date.
Buy Now products, collection and delivery
Selected accessories and eligible kennel products can be paid for in full where the product offers Buy Now. Product-specific options, delivery charges and fulfilment arrangements are shown during selection and checkout. Main systems use workshop collection online; please enquire if delivery is needed. Overseas delivery must be agreed with CAB.
Manufacturing and fitting lead times vary. The dog bed and sleeping platform/bench currently have a stated three-week turnaround. CAB confirms an expected delivery, collection or fitting date when accepting the order. Please contact us before paying if you need an item by a particular date.
Changes and cancellations
Please contact us promptly if you want to change or cancel an order. For eligible standard goods bought at a distance, consumers normally have 14 days after receiving the goods to tell us they wish to cancel, followed by 14 days to return them. You may also notify us before delivery. You can use the cancellation wording below or another clear statement.
The 14-day change-of-mind cancellation right does not apply to goods genuinely made to your specification or clearly personalised, including CAB systems made to an agreed bespoke specification. It is not excluded merely because a standard item is manufactured after ordering. We will identify any applicable exception before you commit to an order. Your rights where goods are faulty or do not match the contract remain unaffected.
A deposit is not automatically non-refundable. Any lawful deduction must reflect the circumstances and applicable consumer rights; a blanket loss of the full deposit must not be assumed. For bespoke work already started, any deduction from a deposit will reflect the work and costs reasonably incurred and your legal rights. We will explain the amount when responding to a cancellation.
Returns and refunds
For an eligible cancellation, we refund the payment and basic outbound delivery charge as required by law. We may wait until the goods are returned or evidence of return is supplied, whichever occurs first. Any permitted reduction for handling beyond what is necessary to inspect the goods will be explained. For a standard item cancelled because you change your mind, you are responsible for the cost of returning it. If an item cannot normally be returned by post, contact us before ordering for an estimate of the return cost. We cover the appropriate return costs where the item is faulty or not as described.
Please contact us if an item is faulty, damaged or incorrect so we can arrange the appropriate remedy. Nothing in these terms limits your statutory rights. Any product-specific warranty we expressly provide is additional to your statutory rights.
Cancellation notice
To CAB Boxes, Alison House, Saddleworth Business Park, Diggle, Oldham, OL3 5PJ; info@cabtransitboxes.co.uk:
I/We give notice that I/We cancel my/our contract for the following goods: ____. Ordered on/received on: ____. Order number: ____. Customer name and address: ____. Date: ____. Signature only if supplied on paper.